Technical Support Engineer 1P Beijing

Overall Position Description

Provide pre-sale & after-sale technical support for the Sales team in (Northern China/ Eastern China/ Southern China)

Key Responsibilities and Duties

· Assist Sales Engineers to select or replace product types, and support product testing in sales.

· Provide replies to technical inquiries from customers(help desk).

· Provide on-site technical service to customers, including pre-sale products demos, training and after-sale services ( installation, commissioning, troubleshooting , certificate check and etc);

· Responsible for inspection of products quality and analyze defects.

· Responsible to design and make products demos and inspection facilities, Assist in the exhibition demos

· Provide internal/external technical trainings.

· Responsible for translation of products specifications and other technical information; issue of the technical-related documents

· Co-work with other colleagues to achieve the team's goals whenever needed.

· Develop a deep understanding of the application.

· Issue the application & service report, quality report, failure report.

· Assistant for sales activities, such as technical proposal, model selection, field service, etc.

Specific Job Skills

· Ability to work in a national team

· Team spirit autonomous and Customer oriented.

· Skillfully IT software knowledge ,such as Microsoft-Office ，AUTOCAD etc

· Good communication skill, especially Fluent Chinese and English language abilities will be preferred.

· Good command in Excel, Word , Windows operation and Power Point;

· Technical know-how, customer/result -oriented, self-motivated, with strong communication skill and problem-solving skill.

· Conscientious, responsible, self-motivated, adaptability, Integrity.

Education and Experience

· Bachelor degree or above with related science (automation, engineering, electronics).

· Minimum 3 years correlative working experiences in industry automation.

· At least 2 years technical support experience in the relevant industry; Knowledge and experience of automation industry would be a great advantage.

Senior Sales Engineer 1P Beijing

Overall Position Description

· Achieve the company assigned sales targets

· Sales revenue’s margin control.

· Control the payment issue of the customer.

· Local market information collection including competitor and customer sides.

· Support local marketing activities like exhibition and seminar.

· New customer investigation and existing customer maintenance.

· Regularly report to ASM based on company demands

· Take product knowledge to set up company brand image

· Use CRM as a tool to manage daily sales work.

· Based in Beijing.

Key Responsibilities and Duties

· Achieve personal sales target

· Be familiar with machine tool industry in North of China.

· Support regional sales target

· Achieve profit target with sales target

· Increase customer awareness

· Increase market share

· Get new customers

· Sales revenue’s margin control.

· Control the payment issue of the customer.

Specific Job Skills

· Excellent sales skills and local customer understanding.

· Excellent reporting abilities.

· Excellent computer skills, including Powerpoint and Excel in a Microsoft Windows environment.

· Effective written English communication skills.

· Good technical background of sensor and automation.

· Be familiar with target customer.

· Strong ability to develop market

· Can work under high pressure

· Willing to business trip

· College education (or above) of automation, electronic engineering etc…

· 5-8 years sales experience of Opto-sensor or related automotive products